The exchange as well as the generation of knowledge within an organization; may be in the form of databases, best practice seminars, technology fairs, cross-functional teams, e-mails, and groupware.
Common Knowledge Associates defines Knowledge Management as an organization’s capability to leverage its knowledge to meet its objectives.
When Knowledge Management is implemented effectively in an organization:
To accomplish that level of effectiveness, Knowledge management must be implemented as a system with the following elements:
The paradox of knowledge management is that it is not necessary to have a collaborative culture in order to implement knowledge management, rather implementing knowledge management has to potential to change an organization’s cultural so that over time it becomes more collaborative and open – to become a learning organization. This change occurs because knowledge management is experiential: we learn to share by others’ sharing with us and realizing the benefit we have received; we come to value the knowledge of peer’s because others’ acknowledge the value of what we offer to them; we learn to collaborate when we come to realize that we share the goals of others.