Collective Sensemaking is a conversational event where people intentionally come together for the purpose of using their varied perspectives and cognitive abilities to make sense of an issue or problem they are mutually facing.
"At our organization we all agreed that working with Nancy was one of the best investments we had ever made. During the two days that she spent with us we became aware of and got to practice new ways of thinking and meeting together, not only within our company but with outside customers and stakeholders. New and more effective ways of using our combined knowledge have become incorporated in our daily work, opening up new possibilities for engagement.”- Greg E. Simmons, President and CEO, MetaStar, Inc.,
In our consulting work we encounter many managers who express a strong desire to more actively engage their employees in problem solving, but have found that when they try, they get little response – or worse yet, an argument erupts. These managers have the will but not the way!
Common Knowledge Associates are masters at the art of conversation. We work with managers to:
Our experience shows us that effective interaction is a result, not just of skill, but of changing the conditions under which workers interact. We apply eight proven principles of interaction that make the difference between engaging workers and communicating to them.
If in your organization, you have found that subordinates often comply rather than take the initiative, hold private conversations rather than bring issues out in the open, and blame managers above them rather than accepting responsibility, Common Knowledge Associates can provide coaching to help you reach your goal of creating a culture of engagement.
Our coaching process is to: 1) have a discussion with the manager about his/her goals, 2) observe the manager in action with a group, 3) demonstrate an alternative structure working with the manager’s group, 4) jointly conduct one or more meetings with the manager, and when the process has been internalized, 5) observe the manager conducting an interaction using an interactive structure.